Booking Policy for C and R Thai Massage

1. Booking Process:

• Clients can book appointments via phone, email, or through our online booking system.
• Appointments are subject to availability and are scheduled on a first-come, first-served basis.

2. Cancellation Policy:

• We understand that circumstances may arise that require you to cancel or reschedule your appointment.
• To avoid being charged, we kindly ask for at least 24 hours’ notice for cancellations or rescheduling.
• Cancellations made within 24 hours of the scheduled appointment time may be subject to a cancellation fee.

3. Late Arrivals:

• We strive to provide every client with their full appointment time. However, if you arrive late, your session may be shortened to accommodate other scheduled appointments.
• If you anticipate being late, please notify us as soon as possible. We will do our best to accommodate you, but please understand that we may need to reschedule your appointment to ensure the quality of service for all clients.

4. No-show Policy:

• A “no-show” occurs when a client fails to arrive for a scheduled appointment without prior notice.
• Clients who fail to show up for their appointments without notifying us may be subject to a fee equivalent to the cost of the missed session.
• Repeat offenders may be required to pre-pay for future appointments.

5. Payment Policy:

• Payment is due to reserve an appointment. We accept cash, credit/debit cards, and other accepted payment methods.
• For online bookings, clients may be required to provide valid credit card information to secure their appointment.

6. COVID-19 Safety Measures:

• To ensure the safety of our clients and staff, we adhere to all local health and safety guidelines.
• Our facilities undergo regular sanitization, and our staff follows strict hygiene protocols.

7. Age Restriction:

• Clients under the age of 18 must be accompanied by a parent or legal guardian and may require additional consent forms.

8. Feedback and Concerns:

• We value your feedback. If you have any concerns or suggestions regarding our services or policies, please don’t hesitate to reach out to us.

9. Policy Updates:

• We reserve the right to update our booking policy as needed. Any changes will be communicated to clients via our website, email, or other appropriate channels.

By booking an appointment with C and R Thai Massage, you acknowledge that you have read and agree to abide by our booking policy.

Thank you for choosing C and R Thai Massage for your wellness needs. We look forward to serving you.